Legal

PRIVACY POLICY

Last updated: March 20, 2026

1. Introduction

CloudVPSHosting.app ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our cloud VPS and infrastructure services. By accessing or using our services, you agree to the terms below.

2. Information We Collect

We may collect both Personal Data and Usage Data, as follows:

Personal Data

Name, email address, phone number

Billing and payment information

Address and company name

Usage & Technical Data

IP address, browser type, device type, operating system

Website usage statistics, pages visited, time spent, referral sources

Cookies, tracking technologies, and log files

Data Collection Methods: We collect this information when you create an account, deploy servers, contact support, or interact with our website. All data collection complies with applicable privacy laws.

3. How We Use Your Information

We use your data for the following purposes:

To provision, operate, and maintain your cloud VPS and infrastructure services

To process payments, invoices, and manage billing cycles

To communicate with you for service updates, support responses, and critical notices

To analyse usage patterns and improve our platform and infrastructure

To enforce our Terms, prevent fraud, and maintain network security

4. Legal Basis for Processing

If you are located in a jurisdiction with data protection laws (e.g. GDPR in EU / UK):

Contractual necessity: to deliver the cloud services you have ordered

Legitimate interests: improving platform performance, security, and fraud detection

Consent: where required by law, for example marketing communications

5. Data Sharing & Disclosure

We may share your data with:

Infrastructure and service providers (e.g. data centres, payment processors, analytics tools) under strict confidentiality obligations

Domain registration partners (e.g., Dynadot) to facilitate domain name registration and management services.

Legal and regulatory authorities where required by law (e.g. court order or subpoena)

Successor entities in the event of a merger, acquisition, or business transfer

Important: We do not sell your personal data to third parties for marketing or advertising purposes.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to collect Usage & Technical Data. Cookies help remember your preferences, analyse usage patterns, and improve your experience on our platform. You may disable cookies in your browser settings, though some features of our control panel may not function correctly without them.

7. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our policies.

If your account is terminated, we may retain certain data for up to 30 days to allow for data retrieval before permanent deletion of your Hosted Data and account information.

8. Security Measures

We implement appropriate technical and organisational safeguards to protect your data against unauthorised access, alteration, disclosure, or destruction. These include encryption in transit and at rest, firewalls, access controls, regular security audits, and 24/7 infrastructure monitoring.

Security Notice: No system is 100% secure. By using our services you acknowledge that some residual risk exists, and we take all reasonable steps to minimise it.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: request a copy of the data we hold about you

Rectification: correct inaccurate or incomplete information

Deletion: ask us to delete your personal data

Restriction: limit how we process your data in certain circumstances

Portability: receive a copy of your data in a structured, portable format

Objection: object to certain types of processing such as direct marketing

To exercise any of these rights, contact us at the details below. We will respond in accordance with applicable data protection law.

10. Children

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately and we will take steps to remove it.

11. International Transfers

Your data may be transferred to and stored at locations outside your country of residence, including our data centres across the EU, US, and APAC regions. Where required by law, we ensure appropriate safeguards are in place such as Standard Contractual Clauses to protect your data during international transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version with an updated "Last updated" date at the top of this page. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: support@cloudvpshosting.app

Website: cloudvpshosting.app/contact

This policy applies to all services provided by CloudVPSHosting.app. For terms of service, visit our Terms & Conditions page.